Posts Tagged ‘local vacation rental cleaning’
First Impressions
As a vacation rental cleaner, you never know what you are going to walk into once the guests have checked out. Your first impression of the guest can go one of two ways. The first way you are going to walk into the house and the guests have completed the checkout list that the owner has provided. If this is the way that you walk in, your clean is going to go great and you normally won’t have problems. The second way is that you are going to walk in, the rental is going to be completely used, and nothing is done on the checkout list. If you walk into a super used rental, your clean is going to be tougher, and you are usually going to be there longer than intended.
Having Checkout Suggestions
When guests check out of a vacation rental, Moxie Girl leaves a complimentary checklist for the guest to follow to make our clean and arrival so much easier. Some of our suggestions include stripping the beds or starting towels in the washer, starting the dishwasher, and taking out the trash. Just by doing one of these simple tasks can make a Moxie Girl’s cleaning go so much smoother. When we walk into a vacation rental, and the guests have left the place without doing any of the checklists, then the cleaner stresses once they get there debating on how the cleaning is going to take them.
Not using Checkout Suggestions
When guests check out of a vacation rental and don’t use any of the checklist suggestions, it can make our job so much more stressful. I’ll give an example, here at Moxie Girl, when cleaning a vacation rental we sometimes encounter a same day turn, which means the cleanings need to take place in between a guest checking out that day and new guests arriving the same day. When cleaning a home that is same day flip you’re on a time crunch. So, when guests leave a bunch of towels, and bedding used then we are responsible to clean all of the laundries, but with guests starting a load of laundry it makes our cleaning go a little smoother and can cut an hour or so off the cleaning time. Another suggestion for guests is picking up and taking all their trash out, by doing this it doesn’t take up our cleaning time, and we have more time to focus on the resetting of the home and getting the vacation rental ready for their next guest. So next time you stay at a vacation rental, keep your cleaners in mind and partake in the check out suggestions. 
Looking for a cleaning company to service your vacation rental needs? Contact us today for a FREE Consultation!!
Most of us have heard the phrase “you never get a second chance to make a first impression” – and it certainly holds true in the case of your vacation rental home! Imagine booking a vacation rental because it looked so cute (and cared-for!) in the photos you saw online, but arriving to find a broken gate, an overgrown lawn, and a dusty doorstep?
First impressions set the tone for your guest’s entire visit. Because your guests have viewed your vacation rental home at it’s best – thanks to the professionally-staged photos you posted – they’ve already set those images as a “standard” for your property, and therefore, the quality of their stay.. Bursting that image bubble before the guest is even inside your vacation rental is just asking for trouble.
Creating a Welcoming First Impression
As the owner of a vacation rental home, it’s up to you to create a first impression that will immediately assure your guests they’ve made a great choice in selecting YOUR vacation rental as their home-away-from-home.
Many factors can affect a guest’s first impression of your vacation rental home. Put yourself in your guest’s place…Pull up your vacation rental home as though you are seeing it for the first time. If YOU were paying to stay here, what would YOU think?
Exterior Basics
Faded or chipped exterior paint and/or busted stucco immediately takes your vacation rental homes to curb appeal down a notch – and possibly several, depending on what surrounding properties look like. If it’s been a few years since your vacation rental has enjoyed a new coat of paint, it may be time to consider an update.
Beyond the paint, do a thorough inspection of your vacation rental home windows, exterior doors, and light fixtures! “Broken” not only looks terrible but can also pose potential safety and security issues for you and your guests. Repairing these types of items should be number one on your to-do list!
Plants and Landscaping
No matter what the style of your vacation rental homes landscaping – indigenous desert or green and grassy – all plant life on your property should be healthy and well-maintained. The appearance of a brown lawn and dead plants can easily become the focal point of an otherwise beautiful vacation rental.
Overgrown landscaping – especially certain trees – can lead to safety issues for guests, as well as the potential for property damage during one of our famous Phoenix monsoon storms. Hiring a professional landscaper to routinely care for your vacation rental home will keep your property looking its best!
Everything In Its Place
While completely necessary of course, trash and recycling bins do you no favors in the area of great first impressions. If the bins at your vacation rental must be rolled out to the street for pick-up, be aware of the service schedule! Not only would you not want to be stuck with your trash “until next time” you’ll want to get those bins back to where they belong as soon as possible after service has occurred. Bins left on the street – even overnight – can definitely make your property look as though no one’s home.
Take a walk around the front of your vacation rental home and look for any non-decorative items that your guests wouldn’t – or at least shouldn’t – need during their stay. Tools and other implements should be put away, out of the guest’s view – for aesthetic and safety reasons! Even an unfurled garden hose on or near a walkway offers a potential hazard.
Please Come In!
Now that your guests are finally at the door, don’t let them down! The entry to your vacation rental home should be every bit as welcoming as everything they’ve just walked past. Make sure the entryway door (and handle or knob) is clean and free of cobwebs. Spiders work quickly, so check often! An attractive doormat as well as a pot of two colorful flowers at the entry to your vacation rental can really make a guest feel at home.
All vacation rental home guests appreciate secure – yet convenient – access to the property. Make sure your guests are provided with proper keys and/or entry codes they’ll need. Struggling just to get in the door – especially if it’s 100 degrees outside – will not please your guests. In fact, that issue alone may negate the rest of that first impression you’ve worked so hard to create!
As a famous motel chain once said, “we’ll leave the light on for you.” Leaving a light on for your vacation rental guests makes sense, too! A well-lit property is just naturally more secure, and guests arriving after dark should be able to safely and easily enter the home.
Happy Neighbors
As the owner of a vacation rental home, the last thing you want is complaints from the neighbors. Keeping your property looking its best at all times will let your neighbors know that you not only value your investment but that you value theirs, too!
Moxie Girl is Here to Help!
Moxie Girl is the Valley’s vacation rental specialist! Whether you’re a vacation rental homeowner or a potential guest, we can help! Check out our other blogs for tips on operating a successful vacation rental home – or choosing one for a stay!
Caring for over 100 vacation rental homes Valley-wide is a big job! Moxie Girl is continually striving to be the best in the industry, and our efforts start with understanding our client’s needs – and THAT starts with communication!
We know communication can be a struggle for some clients…many people just assume that their needs “go without saying” while others may be just plain uncomfortable stating their needs. Some clients may not even be sure WHAT they want. We wish we were mind-readers, but in lieu of being psychics, we work hard to be great communicators!
Ideally, our vacation rental clients will just express their “end game” right at the beginning of our relationship, but as we’ve learned over time, this doesn’t always happen. It’s Moxie Girl’s job to know exactly what our clients expect, and more often than not, that requires us to ask some questions.
Our Moxie Girls know that spending a few minutes asking the right questions (and follow-up questions if needed) can save hours of confusion – and ultimately frustration. Moxie Girl truly desires to get the job done efficiently and most importantly, to the vacation rental homeowners satisfaction (and beyond)! But we DO need to know what it takes to make that happen.
With Moxie Girl’s extensive experience in caring for vacation rental homes all over the Phoenix Metro area, we can help vacation rental homeowners new to the game as well as long-time vacation rental property operators – and it all starts with our communication skills!
It is Moxie Girl’s mission to give our clients peace of mind, knowing their guests will arrive at a property that’s looking – and smelling – its freshest and best! CLICK HERE to find out if Moxie Girl is a good fit for your vacation rental!
Are you a GSD (Get Stuff Done) type? Moxie Girl is always looking for those who share our work ethic and GSD personality to join our growing team of Vacation Rental Assistants! Moxie Girls (and boys) enjoy flexible scheduling, learn new skills and have plenty of opportunity for professional and personal growth. CLICK HERE to tell us about yourself – we look forward to hearing from you!
With the immense popularity of Marie Kondo’s Netflix series, “Tidying Up with Marie Kondo,” more people than ever are choosing a neater, more minimal lifestyle within their homes. It turns out many of us have a lot of unused (and useless) stuff just taking up space. What does this have to do with vacation rental homes, you ask?
Well…smart vacation rental homeowners have been doing this type of “tidying” on their rental properties for years! Vacation rental homeowners newer to the industry are using this tidy approach right from the get-go, setting up and stocking their vacation rentals in the least cluttered and most efficient way possible.
What Does Your Vacation Rental Home Really NEED?
There is much to be said for minimalism in a vacation rental home. Let’s face it, more stuff = more stuff to clean. More stuff also = a greater potential for damage (or theft) of that stuff. Two areas in many vacation rental homes which tend to be outstanding in the “too much stuff” field are the kitchen and the linen closet.
Moxie Girl has posted two blogs you may find helpful! Whether you are actually just setting up your vacation rental home or determined to make an improvement to an existing situation in your vacation rental, check out “How to Set Up A Vacation Rental Home Kitchen” and “Laundry 101 for Vacation Rental Homes” for some excellent tips!
The Benefits of “Kondo-ing” Your Vacation Rental
Vacation rental home guests have a tendency to use whatever is made available to them, so if your vacation rental home offers an abundance (especially an over-abundance) of usable items such as towels and dishes, chances are there will be much more to clean (and organize) once the guests depart. While you always want your vacation rental guests to have everything they need, don’t over-do! Having fewer stock items (such as sheets, towels and kitchenware) available to your guests will also help you – or your vacation rental cleaning crew – keep an eye on the inventory and condition of your items.
Don’t forget to extend your tidying to the decorative items in your vacation rental home, too. With cleaning in mind, how “rental-friendly” are your decorations? Moxie Girl recommends durable decorative items with smooth surfaces for your vacation rental. You know, things that don’t break easily, but can be easily dusted or wiped clean. (That awesome Native dream-catcher isn’t going to look awesome at all once it starts collecting desert dust and cobwebs – which are nearly impossible to remove. A PAINTING of a dream-catcher would make a vacation-rental-friendly alternative!)
Choosing the right items for your vacation rental home helps avoid the overuse of resources as well as dramatically cutting down the time needed for between-guests turns!
Folding Fun
Well before her Netflix series, Marie Kondo became famous for her folding techniques (Google her YouTube videos!) With all of the bath, bed and kitchen linens in your vacation rental home, consistent folding and storage will keep your vacation rental beautifully organized.
Moxie Girl loves creative folding, too! It’s not a Kondo thing, but several of our Moxies really know how to put the fun into it. Creative folding, especially with bath linens can give your vacation rental a look that’s a step above standard staging. Our Moxie, Rebecca, is known for her bath towel elephant displays. Now THAT sparks joy!
Moxie Girl Can Help!
Moxie Girl, your vacation rental specialist services successful vacation rental properties throughout the Phoenix area – even offering same-day turns to our valued clients! CLICK HERE to take the first step in putting your vacation rental home in the care of our local team.
Interested in becoming a vacation rental specialist? We are always looking for thoughtful, caring individuals to join the Moxie Girl team! Please TELL US ABOUT YOURSELF!
Own a vacation rental home in the Phoenix area? If so, there are definitely things you should do in preparation for our monsoon season! This period of exceptionally wacky weather can start as early as June and not calm down entirely until October. Moxie Girl has a few tips to keep your guests in loop and help limit the potential for summer storm-related damages to your vacation rental home.
Landscaping
Professional tree-trimming done prior to monsoon season is an important step in reducing the chances of branches breaking, and possibly causing other damage to your vacation rental home during high winds.
If your vacation rental property has young trees, be sure they are properly staked. Swaying in the wind is actually helpful in growing strong trees, but if not properly staked young trees are easily uprooted!
As temperatures rise, we often think we should be giving our trees and other landscaping extra watering time, but did you know that over-watering can cause root-rot and top-heavy growth in your trees? Decaying roots, especially in combination with top-heavy growth, leave trees exceptionally vulnerable to damage from high winds.
So, water “deeply” (think of it as a nice leisurely bath, vs. a quick shower) but less frequently to keep those beautiful trees on your vacation rental property growing healthy and strong!
Patio Umbrellas
Patio umbrellas are a versatile source of shade, and can even make a colorful fashion statement at your vacation rental property. Even in our extreme Phoenix summer sunshine, quality patio umbrellas are capable of seeing your vacation rental property through more than a few seasons. Quality patio umbrellas can also be quite pricey, so it’s definitely in your best interest to take proper care of them.
It should be standard to keep umbrellas closed when not in use to prolong their lives and good looks – their labels even say so. Leaving patio umbrellas open during a monsoon storm can be a death sentence for your patio umbrella, especially in areas experiencing “micro-bursts.” Open umbrellas can also be easily picked up and carried by high winds, causing further damage to your vacation rental property.
Pools and Spas
Increasing the frequency of your regular professional pool service, if possible, is a great idea! But even with increased service, unexpected storms can leave the pool at your vacation rental home looking a mess. Have basic tools on hand for guests to do a little DYI cleaning, if necessary – a skimmer, at the very least! (Also, the umbrella rule should also apply to spa covers – keep it down when not in use!)
For more excellent tips on maintaining your vacation rental home pools and spas, and preparing for summer guests, check out these great Moxie Blogs:
Wildlife & Wild Weather – Things You Should Know About Summer In Phoenix
5 Sizzling Summer Tips For Vacation Rental Homes With Pools
Pool Perfection Fireside Chat – Chad Nikkel, Owner of Aquaman Pools
Alert Your Vacation Rental Home Guests
Our Valley summers – especially the crazy monsoon storms – may come as quite a surprise to vacation rental guests new to the Phoenix area! It’s definitely a good idea to warn your guests – as well as ask for their help in preventing weather-related damages during their stay. Your guests may also need to be reminded that you have no control over the weather (sorry, but if a 500ft wall of dust just blew through, the pool may be dirty when you arrive!)
Need Help With Your Phoenix Area Vacation Rental Home?
Moxie Girl is a leader in the care of Phoenix-are vacation rental homes, servicing nearly 200 vacation rental properties Valley-wide! See if Moxie Girl is right for your vacation rental – a FREE CONSULTATION is just a click away!
Moxie Girl is always looking for great people to join our team of vacation rental assistants, too! If working a flexible schedule in a supportive environment with opportunity for growth sounds good to you, we’d love to hear from you – APPLY HERE
