As a vacation rental cleaner, you never know what you are going to walk into once the guests have checked out. Your first impression of the guest can go one of two ways. The first way you are going to walk into the house and the guests have completed the checkout list that the owner has provided. If this is the way that you walk in, your clean is going to go great and you normally won’t have problems. The second way is that you are going to walk in, the rental is going to be completely used, and nothing is done on the checkout list. If you walk into a super used rental, your clean is going to be tougher, and you are usually going to be there longer than intended.
Having Checkout Suggestions
When guests check out of a vacation rental, Moxie Girl leaves a complimentary checklist for the guest to follow to make our clean and arrival so much easier. Some of our suggestions include stripping the beds or starting towels in the washer, starting the dishwasher, and taking out the trash. Just by doing one of these simple tasks can make a Moxie Girl’s cleaning go so much smoother. When we walk into a vacation rental, and the guests have left the place without doing any of the checklists, then the cleaner stresses once they get there debating on how the cleaning is going to take them.
Not using Checkout Suggestions
When guests check out of a vacation rental and don’t use any of the checklist suggestions, it can make our job so much more stressful. I’ll give an example, here at Moxie Girl, when cleaning a vacation rental we sometimes encounter a same day turn, which means the cleanings need to take place in between a guest checking out that day and new guests arriving the same day. When cleaning a home that is same day flip you’re on a time crunch. So, when guests leave a bunch of towels, and bedding used then we are responsible to clean all of the laundries, but with guests starting a load of laundry it makes our cleaning go a little smoother and can cut an hour or so off the cleaning time. Another suggestion for guests is picking up and taking all their trash out, by doing this it doesn’t take up our cleaning time, and we have more time to focus on the resetting of the home and getting the vacation rental ready for their next guest. So next time you stay at a vacation rental, keep your cleaners in mind and partake in the check out suggestions.
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The vacation rental home industry is booming in the Phoenix metro area! A quick search on AirBnB turned up over 300 properties available for rent this coming weekend alone. Realizing there is money to be made, many people (and investment companies) have been converting Valley homes to vacation rental properties in the past several years.
The increase in popularity of Valley vacation rentals has also led to the realization that the current city and state ordinances regarding this type of short-term rental property are, at best, lacking in clarity. Even vacation rental homeowners who’ve done the research before converting their properties can find themselves with legal troubles.
Unfortunately, that’s exactly what happened to Gilbert and Cassandra Cardenas of Phoenix. The couple had built an astoundingly cute “tiny house” in their backyard and had already enjoyed several years of success offering the dwelling as a vacation rental – with the blessing and support of their immediate neighbors.
Gilbert and Cassandra thought they were well within Phoenix city ordinance, since their tiny home was to be used for short-term rentals only AND it was on wheels. Due to a couple of anonymous complaints, the City of Phoenix now says the tiny home (nicknamed “The Nest”) must be “attached” to their existing house OR the Cardenases need to have their property rezoned as “multi-family” in order to continue their vacation rental endeavor.
With HB 2672 signed into law recently, the State of Arizona has already taken some steps to formally place some restrictions and reporting requirements on vacation rental home owners (read our Moxie blog on the subject!) The vacation rental home market shows no signs of slowing down, so we suspect that Phoenix and surrounding cities will become more specific with their own regulations for short-term rentals in the near future.
The owners of The Nest are examining their options – one of which may be to sell the tiny home they worked so hard to construct. It IS adorable – check it out HERE. To read the full AZ Central coverage of this story, click HERE.
Moxie Girl is the leader in vacation rental home care, servicing over 100 beautiful vacation rentals throughout the Valley. We are just as interested as you are in making your vacation rental home a success! CLICK HERE to see what Moxie Girl can do for you.
Want to BE a Moxie? CLICK HERE to tell us why you would make a great Vacation Rental Assistant!
As we’ve noted in previous blogs, most recently “Vacation Rental Homes Only!” vacation rental home guests tend to get super-comfy after about day 3 of their stay – and this usually results in the need for a much deeper between-guest cleaning than a 2-3 day booking would require.
What We Know
With our vast experience caring for vacation rental homes throughout the Phoenix area, Moxie Girl also sees more damage done to rental properties by longer-term guests than shorter-term vacation rental guests.
These are two of the big reasons many vacation rental homeowners are reluctant to allow long-term stays on their properties. However, summer does tend to be the season where guests are seeking more lengthy stays. Especially here in Phoenix, a multi-week or even longer occupancy is tempting to the vacation rental owner, since summer tends to be brutal and rental activity takes a hit.
The Benefits of Mid-Stay Vacation Rental Cleaning
One thing vacation rental homeowners allowing longer-term bookings this summer are doing to alleviate their concerns is scheduling “mid-stay” cleanings. Long-term guests really settle in and begin treating the vacation rental home as they would their own home…and since you probably don’t know what THEIR home looks like, it’s best just to expect that they may not clean the vacation rental at all during their stay.
A mid-stay cleaning will not only make the cleaning after the guests departure (hopefully) much easier and quicker, but it also allows the vacation rental homeowner to become aware of any suspicious activity, theft of or damage to the vacation rental or its contents while the guests are still there.
Many long-term vacation rental guests see mid-stay cleanings as a perk! Just because a guest is messy doesn’t mean they don’t appreciate a clean space. Also knowing that professional cleaning is scheduled during their stay may prompt guests to live a little neater than they normally might.
Need a Moxie (or Want to BE One)?
If you’re a vacation rental homeowner in the Phoenix area CLICK HERE to find out how Moxie Girl’s team of vacation rental specialists can make your life easier. Moxie Girl currently cares for over 100 vacation rental homes throughout the Valley and we pride ourselves on our reputation for client satisfaction!
Moxie Girl’s vacation rental assistants enjoy flexible schedules, a supportive team environment and plenty of opportunities to grow! Interested in becoming a Moxie? CLICK HERE to tell us about yourself – we’ll be in touch soon!