Posts Tagged ‘scottsdale’
As a vacation rental cleaner, you never know what you are going to walk into once the guests have checked out. Your first impression of the guest can go one of two ways. The first way you are going to walk into the house and the guests have completed the checkout list that the owner has provided. If this is the way that you walk in, your clean is going to go great and you normally won’t have problems. The second way is that you are going to walk in, the rental is going to be completely used, and nothing is done on the checkout list. If you walk into a super used rental, your clean is going to be tougher, and you are usually going to be there longer than intended.
Having Checkout Suggestions
When guests check out of a vacation rental, Moxie Girl leaves a complimentary checklist for the guest to follow to make our clean and arrival so much easier. Some of our suggestions include stripping the beds or starting towels in the washer, starting the dishwasher, and taking out the trash. Just by doing one of these simple tasks can make a Moxie Girl’s cleaning go so much smoother. When we walk into a vacation rental, and the guests have left the place without doing any of the checklists, then the cleaner stresses once they get there debating on how the cleaning is going to take them.
Not using Checkout Suggestions
When guests check out of a vacation rental and don’t use any of the checklist suggestions, it can make our job so much more stressful. I’ll give an example, here at Moxie Girl, when cleaning a vacation rental we sometimes encounter a same day turn, which means the cleanings need to take place in between a guest checking out that day and new guests arriving the same day. When cleaning a home that is same day flip you’re on a time crunch. So, when guests leave a bunch of towels, and bedding used then we are responsible to clean all of the laundries, but with guests starting a load of laundry it makes our cleaning go a little smoother and can cut an hour or so off the cleaning time. Another suggestion for guests is picking up and taking all their trash out, by doing this it doesn’t take up our cleaning time, and we have more time to focus on the resetting of the home and getting the vacation rental ready for their next guest. So next time you stay at a vacation rental, keep your cleaners in mind and partake in the check out suggestions.
Looking for a cleaning company to service your vacation rental needs? Contact us today for a FREE Consultation!!
Are you planning a trip to the valley of the sun and looking for a place that will fit the needs of you and your family? Maybe you are looking for a Magnificent place that will EXCEED all your expectations of renting a vacation rental? From small condos to magnificent Mansions you can find just about any vacation rental to fit exactly what you are looking for here in the Valley of The Sun!
With a stunning ten bedrooms and 8 bathrooms, this Magnificent Mansion may be just the place you’ve been dreaming of for your large family vacation. With the ability to sleep thirty people you can bring grandma and grandpa along for the ride and probably your favorite family friends with no worries of being crammed into a small space.
This magnificent mansion located in a peaceful desert paradise, in close proximity to Scottsdale’s greatest treasures including best restaurants, grocery stores, shopping venues, golf, scenery, activities, events, casinos, hiking, biking, and nightlife.
There have been recent renovations to this home totaling about half a million dollars. This property truly has everything you will ever need including 8 cooktops and a large fridge/ freezer to make amazing meals for you and your group during your stay.
Once you arrive you’ll never need to leave this home for entertainment purposes, as it offers a full 65″ TV, pool table, poker table, custom wet bar, and of course those amazing mountain views.
But that isnt all you will get during your stay! According to the homeaway listing for this property you also have access to
-Custom private home theater offers raised seating, large projector screen, and reclining theater chairs.
– This one full acre estate is gated and fenced in for ultimate privacy.
– Three-car garage
– New smart TVs in all bedrooms and main areas, including outside
– Wireless high-speed internet
– Nest smart home thermostats & ADT security alarm system
– 2 Indoor dining room tables seat up to 22 people.
– Outside dining table seats up to 18 people
– Top of the line luxury mattresses and premium luxury linens
FREE BABY PACKAGE INCLUDED WITH YOUR STAY:
– Pack N Play (2)
– Highchair (2)
– Booster Seat
– Plastic Utensils, Cups, Bowls, Plates
OUTDOOR GAMES, ACTIVITIES, AND AMENITIES INCLUDE:
– Nine-Hole Mini Golf Course
– Covered Outdoor BBQ
– Gas Fire Pit
– Heated Saltwater Pool
– Twelve-Person Saltwater Spa
– Covered Outdoor Dining for 18 people
INDOOR GAMES INCLUDE:
– Poker Table
– Variety of 17 Board Games and Card Games
OPTIONAL SERVICES WE CAN PROVIDE OR OFFER ASSISTANCE:
– Daily Housekeeping Service
– Full Concierge Service
– Transportation Coordination
– Catering and In-Home Chefs
– On-Demand Grocery Delivery
– In-Home Massage
– In-Home Yoga Classes
– Additional Children/Baby Supplies
Interested in booking today for the ultimate summer group vacation with your favorite people? CLICK HERE to be taken directly to the properties homeaway listing!
Looking for something to do during your vacation rental stay in the Phoenix area? If you’re a hiker, you’ll be happy to know there’s no shortage of fantastic trails in and around the Valley!
No matter where in the Phoenix area you’ve booked your vacation rental, there’s sure to be some great hiking nearby! Moxie Girl, the Valley’s vacation rental specialist, is here to get you started with a few of our favorite trails.
Phoenix Mountains Preserve
The Phoenix Mountains Preserve is actually a whole group of parks: Piestewa Peak, North Mountain/Shaw Butte, Lookout Mountain/Shadow Mountain, and Dreamy Draw Recreation Area.
Located in what some refer to as “the middle of Phoenix” – geographically anyway, the summits in these parks offer stunning views of the Valley in all directions! And although the preserve is easily accessible from several busy city streets and a freeway, you certainly won’t feel as though you’re in ANY city as you’re hiking or biking the trails here.
Trails within the Preserve parks range from easy to moderately challenging, so there’s something for hikers and bikers of all fitness levels. Leave your ATVs and electric bikes at home though – there are no motorized vehicles allowed on the trails!
You can even enjoy hiking the trails with your dog – as long as your dog is on a leash AND it’s below 100 degrees. Dogs are prohibited on the City of Phoenix hiking trails when the temperature is 100 degrees or warmer. (Temperatures can reach 100 degrees quickly during the summer months, so consider hiking as early as possible in the day – dog or no dog!)
The parks at Phoenix Mountains Preserve are hugely popular with the locals, so trails can become pretty populated during peak times such as holidays and weekends. Moxie Girl recommends early mornings during the week for an easier time parking and a more tranquil experience.
Here’s a great article we found on visitphoenix.com with very helpful overviews of each area within the Phoenix Mountains Preserve, including trailhead locations and what to expect while you’re there! Enjoy!
Sunrise Trail – Lost Dog Wash Trailhead
If the vacation rental you’ve reserved is located in the Northeast Valley, Sunrise Trail is a “must” for hikers. Heck, even if your vacation rental is somewhere else, Sunrise Trail is easy to get to from most areas in Phoenix – and definitely worth the drive.
Located in the McDowell Sonoran Preserve, Sunrise Trail is far more “out-of-the-way” than many hiking trails in the Phoenix Metro area. Even during peak-use hours, parking is ample and services are consistently well-reviewed and the Lost Dog Wash Trailhead is a popular place to start this hike.
Lost Dog Wash Trailhead boasts clean public restrooms, filtered water, and a structure providing shade and shelter if needed. On the weekends, you’ll likely find volunteers from the McDowell Sonoran Preserve Conservatory on hand to answer questions and offer information about the Preserve – including specific plant and animal life you may encounter during your visit.
Sunrise Trail can be a moderately difficult hike, so it may not be suitable for beginners. There are also many other trails within the McDowell Sonoran Preserve, so pay attention to the signage. You’ll be working your way up to Sunrise Peak – where you’ll be rewarded with a magnificent, sweeping view of Scottsdale and Fountain Hills before making your way back down to the trailhead!
Please note the temperature threshold for dogs on the trails at McDowell Sonoran Preserve is 90 degrees – 10 degrees lower than the Phoenix parks limit. For more information about Sunrise Trail and the McDowell Sonoran Preserve, please visit the City of Scottsdale website.
Best Photo-Op Hike in Phoenix
Why take a selfie with a panoramic backdrop, when you can take a selfie with a panoramic backdrop THROUGH A HOLE IN A ROCK made mainly of sandstone? If you’re looking for an easy hike (suitable for most fitness levels) with amazing views of the Valley and a “wow!” social media moment, Hole-in-the-Rock at Papago Park, is the place for you.
This is a very popular trail, so don’t expect to be alone on this hike. Hole-in-the-Rock is perfect for family and group outings. Papago Park is also adjacent to the Phoenix Zoo and the Desert Botanical Gardens, giving visitors a chance to experience even more of our native plants and desert-dwelling creatures!
Visit the City of Phoenix Parks and Recreation website for more information about Papago Park. In addition to hiking and biking trails, Papago Park offers many other recreation facilities, including an archery range, fishing lagoon and the Hall of Flame Museum of Firefighting!
The Arizona desert is no place to forget safety precautions – in fact, please use EXTRA precaution when hiking! Our landscape is uniquely beautiful. Much of it is also sharp, rough, pointy, and can otherwise hurt you. Watch your step – not only to prevent falls but to keep an eye out for our cleverly camouflaged wildlife, such as rattlesnakes, scorpions, and such.
To say our desert heat can be brutal is a huge understatement. Check the weather forecast and plan your hike accordingly, packing an abundance of water. Sun protection is a must – don’t forget your hat or visor and apply a high SPF rated sunscreen (re-apply during your hike if necessary!)
Enjoy Your Vacation Rental!
Moxie Girl is the leader in vacation rental care throughout the Phoenix area! If you’re planning a trip to the Valley, watch our blog for more tips to make the most of your visit! Vacation rental homeowner? Moxie Girl has loads of info in our blog archives to help your vacation rental run as smoothly and profitably as possible – with more to come!
If you’d like Moxie Girl to professionally service your vacation rental, simply click to get started! We’ll be in touch soon!
Valley vacation rentals are more popular than ever and with our cooler weather finally, within reach, the upcoming rental season could be the busiest yet. As a successful vacation rental homeowner, you’ve probably realized that many guests are looking for “a local experience” when they book a vacation rental in our beautiful desert.
When searching for places to visit and things to do, guests are bound to be inundated by the “top web hits” and not necesssarily the best, coolest, or even very “local” results. We’re sure your vacation rental guests will appreciate being alerted to the less “commercial” attractions.
For example, if your vacation rental is in the Gilbert area, the Riparian Preserve at Water Ranch is an amazing place for your outdoor-loving guests to explore. The preserve offers nearly 5 miles of hiking and equestrian trails and winding walkways and is open from 530am until 10 pm daily.
Park entrance is free, but the preserve does offer guided tours every 2nd and 4th Saturday of each month, October through April, at a cost of $10 per person. Check out their website here!
Stargazing vacation rental guests, in particular, tend to fall in love with our wide open desert skies and may also be delighted to know about the Gilbert Rotary Centennial Observatory located at the Riparian Preserve. The Observatory is open to the public most Friday and Saturday evenings, from dark until 930pm.
Some sky-watching guests go as far as to plan their travels according to anticipated meteor shower activity (shhhh…I know because I’ve done that – and I know I’m not alone!) Meteor showers for the rest of this year are listed below – let your guests know! The weather should be perfect!
Orionids: October 2-November 7 (peaks the night of October 21st)
Leonids: November 6-November 30 (peaks the night of November 17th)
Geminids December 4-December 17 (peaks the night of December 13th)
Need more help with your vacation rental home? Moxie Girl is a leader in the care of vacation rentals in the Phoenix area, serving over 130 properties of all sizes, Valley-wide. CLICK HERE to find out if we can help you, too!
Moxie Girl is always willing to add the best people to our team, too. CLICK HERE to tell us why you think you’d make a great vacation rental assistant!
One of the biggest “selling-points” of a Phoenix-area vacation rental home is our weather! Now, obviously, we’re not talking about summer – although there are those who claim to enjoy our extreme heat. The rest of the year though is pretty gosh-darn perfect most of the time – at least in comparison to much of the rest of the country.
That perfect – and very popular – the weather is a mere couple of months away, so now is a great time to assess the outdoor living space at your vacation rental home(s). Even if your vacation rental home’s outdoor space “looked great!” last fall, things can sure take a beating in the space of summer here. Take an honest look and ask yourself: Is it appealing to guests? Is it clean? Is everything in good repair? Is the seating comfortable? Is there anything at all that could make it better?
Visitors to the Phoenix area during our beautiful fall through spring seasons are likely to want to spend as much time as possible enjoying themselves outside. A beautiful outdoor living space can be a huge highlight on your property’s rental listing, increasing your potential for bookings and higher rental rates!
Especially if your vacation rental property boasts a pool, it’s outdoor living space is likely to become THE living area for guests much of the year. Your guests should feel as though you put just as much thought in the outdoor space as you did in the rest of your vacation rental, and upgrades will definitely be appreciated.
Comfortable, durable patio furniture with enough seating for the number of potential guests is crucial. Other amenities your guests are bound to use
and enjoy include fire pits, barbecue grills, beverage tubs – even outdoor-appropriate throws or stadium blankets in case of a chill.
Outdoor mood-lighting never hurts, either. There are probably hundreds of options for string lights, lanterns, post lights and solar-powered light features you could add to the outdoor living area of your vacation rental.
Regular cleaning and maintenance of the outdoor area of your vacation rental home are just as important as the inside! Routinely scheduled lawn care and professional pool maintenance are half the battle, but be sure your vacation rental home cleaning crew is making sure everything is guest-ready!
Need help with your vacation rental property? Moxie Girl is the Valley’s vacation rental specialist, providing care to over 100 rental homes throughout the Phoenix area! Click here to find out how Moxie Girl can help make your vacation rental as successful as it should be!
Attention Arizona Vacation Rental Home Owners!
The business of operating vacation rental homes has skyrocketed in the past five years, with these short-term rentals increasing in number by well over 500% since late 2014 – and occupancy rates for these vacation rental properties are at an all-time high! Business is definitely booming if you’re the owner of a vacation rental home.
Vacation rental properties – or their guests, rather – also provide a steady influx of new visitors to businesses in the areas surrounding these rentals. That equals greater success to those business -and more money into city and state sales tax coffers! There are even business (Moxie Girl, for example) dedicated to serving the vacation rental industry, boosting employment opportunity in the Valley!
Other Side-Effects of this Boom?
Yes…Complaints, unfortunately. Many permanent residents of nearby vacation rental properties – especially larger ones – tell tales of woe. Noise, trash and increased traffic have been among the most common complaints. To those living next to “party houses,” short-term rentals have become a nuisance – and residents have not been quiet in making their feelings known to officials.
New Law Affecting Vacation Rentals Signed by Gov. Ducey on May 21, 2019
As the operator of a vacation rental home in Arizona, you need to be aware of the new legal requirements that apply, state-wide. Most importantly, regardless of what city statutes and license regulations may apply, anyone in the vacation rental game in our state must have an Arizona sales tax license to operate legally.
The new law also states that rentals may not be used for weddings, banquets or other special events that would otherwise require a permit. Certain occupancy specifics are also affected by the new legislation. Rep. John Kavanaugh, R-Fountain Hills, sponsor of HB 2672, says this measure addresses and aims to eliminate the “party house” issues at the root of many complaints.
There are also a number of new rules regarding providing vacation rental home owner contact info to cities and towns, as well as changes to violation process policies. With fines for violations ranging from $250 to $1,500+, you’ll definitely want to stay on top of your admin (and enforcement) duties as the owner of your vacation rental!
But is the New Law Enough?
Many Valley residents say the new law, which goes into effect 90 days after the end of the legislative session ends, doesn’t go far enough in curbing the disruptions they have been experiencing due to neighboring vacation rental properties. When the bill was first introduced, it included a much longer list of restrictions than the final version, signed into law this week. Rep. Kavanaugh was concerned that if included in the final bill, it would either not get enough votes to pas – or face a veto by Gov. Doug Ducey. Ducey, in signing the bill stated “In Arizona, we respect the right to do what we want with our property without undue government interference. I am open to corrective action if this bill is applied too broadly.”
Most cities already have noise, parking and littering ordinances, but officials say these rules are tough to enforce in many cases – especially in the case of vacation rental properties. Many are hopeful, though, that the new law will at least help take care of the worst violators.
You can read HB 2672 HERE.
Need Help With Your Vacation Rental Home?
Moxie Girl focuses on caring for vacation rental homes throughout the Phoenix Metro area, even offering same-day turns for our valued clients. Just click for a FREE CONSULTATION and find out how Moxie Girl can be YOUR vacation rental specialist!
As a vacation rental home owner, you know that bad reviews of your property can be expensive. Seeing anything less than a positive review (especially if it’s recent) will cause many potential guests to keep on scrolling! No matter how fantastic your vacation rental is there will always be complaints, but here are some common ones that can quite easily be avoided.
“Property Not as Described”
No one likes unpleasant surprises! When listing (and photographing) your vacation rental, be honest about all aspects of your property. Of course you’ll want to showcase the fabulous – whether it’s the view, the pool, a grand garden bathtub…even nearby attractions! But you’ll also want to be sure your guests are prepared for other, not-so-great realities, if they do indeed exist.
Be thoughtful with your descriptions. Even some flaws may be turned into selling points for the right crowd. For example…let’s say you have a gorgeous vacation rental with loads of amenities…but it’s down the street from an outdoor motorcycle testing facility that “revs up” at the crack of dawn five days a week.
You can play up every single amazing feature on your property, but neglect to mention the fact that the motorcycle testing facility WILL be your alarm clock on the weekdays, and you’re definitely going to garner some guest complaints – and many of those WILL turn into bad reviews on your rental platform. But, if accurately described…
“Early rising thrill-seekers – this is for you! A stunning 2Bed/2Bath condo, beautifully decorated and upgraded to absolute luxury, in a gorgeous Arizona desert setting! Monday through Friday, start your day with the thrilling sounds of the world’s most technologically advanced motorcycles being tested at the nearby Xtreme Wheels facility. (The facility also offers free public tours and test rides, 7 days a week!) Evenings are quiet and minimal light in the area makes it perfect for sunsets and stargazing from the relaxing hot tub overlooking the Valley!”
When you are charging people to stay overnight, they will absolutely expect a comfortable sleep! Don’t go cheap on beds and bedding. In fact, if you’re going to “splurge” on anything in your vacation rental home, make it the mattresses and linens!
Quality bedding will not only leave your guests feeling pampered, but it also makes financial sense. Higher-end linens tend to be more durable. Linens used in vacation rentals are going to be laundered considerably more often than in your average household. Do you really want to be replacing sheets every two months?
“Amenities/Expected Provisions Lacking”
Competitiveness in the vacation rental home market (especially in the Phoenix area) has led to increased expectations. Many guests may just assume they’ll find the same type of amenities they’d find in a hotel – body-care products, tissues, etc.- PLUS the basics they’d find at home, such as dishes, cookware…you know, “the basics”.
Your vacation rental listing should clearly state what is provided for guests and make sure the property is adequately stocked for the duration of your guests’ stay. Especially important: toilet paper and trash bags! Moxie Girl has published some great tips for stocking your vacation rental home in our blogs “How to Set Up A Vacation Rental Home Kitchen” and “Laundry 101 for Vacation Rental Homes” too!
Imagine arriving for your stay at a vacation rental home having eagerly anticipated a nice visit to the hot tub with a nice pinot noir, only to find that the hot tub “with the relaxing, spectacular view” OBVIOUSLY hasn’t been maintained or tested any time in recent history. Sad face. Then ANGRY face. Then, aggressive dialing of the phone. You really don’t want THAT phone call on a Friday night, do you?
Regular testing and maintenance of all home systems and appliances is a must if you expect your vacation rental property to be a success. Issues you might just ignore or “work around” in your own home aren’t acceptable for a paying guest to deal with. A great way to stay in touch with the condition of your vacation rental property is to actually stay there yourself. Use our blog “Visiting Your Own Vacation Rental Home?” as a guide!
One of the most frustrating things a guest can experience is difficulty accessing the vacation rental home and associated amenities. After each guest departure, all keypad and lock boxes should be checked for function, and any keys accounted for. Be sure your guests have current codes to access anything they’ve been made to understand is available to them – including WiFi, community pools and laundry rooms!
“Tired and Worn-Looking”
Many things contribute to the overall appearance of your vacation rental home, including everything from like linens and cookware, to larger items such as furniture and window coverings. Replacing items costs less in the long run than bad reviews. Consider updating and replacing items BEFORE they start to look shabby. (Use our blog, “Refresh Your Vacation Rental Home for Spring” for some quick tips – they can be applied to any time of year!)
Cleanliness in a vacation rental should never be an option. Your guests should feel as though they are entering a space which has been prepared with them in mind. NO ONE is expecting any “ewwwww” moments – especially when they should’ve been easily caught by the cleaning crew well before check-in time. Our blog “Review Killers” points out some common cleaning “misses” you should definitely be aware of!
There’s a lot you, as the vacation rental home owner, can do to not only avoid complaints but garner great reviews! Being proactive in maintenance, seasonal “refreshes” and cleanings keeps your property continually looking and feeling its most appealing to your guests.
If you’re a vacation rental home owner in the Phoenix Metro area and interested to know how Moxie Girl can help your property shine, click for a FREE CONSULTATION!
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Phoenix vacation rental home owners often think it’s a good idea to just shutter their property and wait out the summer season – who wants to come to Phoenix in the summer, anyway? Actually lots of people DO come to Phoenix in the summer, even if they are just passing through on their way to cooler temps than we have to offer.
With our vast experience in the Phoenix area vacation rental home market, Moxie Girl can always be counted on for excellent tips for vacation rental home owners. We recently received an email from one of our valued clients, asking for tips to help her boost the summer bookings for her Valley vacation rental home – and we are happy to share our advice with you, too!
Here are a few things we’ve heard from our clients (vacation rental homeowners and professional property managers) whose properties in the Valley stay busy during the summer:
Use Multiple Rental Platforms
List your vacation rental home on multiple sites! Summer tends to have more road tripping guests and they use AirBNB a bit more than VRBO, so using at least both of these platforms to list your property “widens your net” for potential bookings.
Implement Active Tweaking
Rental platform sites all have algorithms that keep a secret eye on your listing activity and will boost more active properties to the top of relevant search results. Simply tweaking your prices on a weekly basis will help show the sites that you want your vacation rental to be listed higher than those of your competition!
Speaking of competition, keep an eye on prices of your competitors – both vacation rental homes AND hotels/resorts in your area. One of the biggest mistakes we see vacation rental home owners make is to refuse to drop their prices in the summer.
Yes, offering your $199-a-night-during-peak-season vacation rental home for $89/night during the summer sounds painful, but if the nearby five-star resort with an amazing water park is offering $99/night, and a competitor’s vacation rental home down the street is listed at $89/night, then your home, listed at $199/night will most likely sit vacant.
It’s also important to think about what a potential guest sees when they look at a vacation rental home listing with a WIDE OPEN calendar – they may second guess if they should book with you based on that empty calendar alone (trust us, it’s a whole social validity/psychology thing.) Consider taking a couple reservations each month at deep discounts to get SOMETHING on your calendar. Having at least a couple bookings a bit in advance should help you attract more bookings, at regular summer prices.
Another thing you may consider doing is to take “last minute” reservations – anything is better than nothing! If your vacation rental home calendar for an upcoming week is empty, drop the price and you may snag the budget road trippers!
Guests Are Guests
In our experience, lower prices do NOT equal lesser quality guests. The interactions that vacation rental homeowners or managers have with guests prior to arrival have far more impact than the nightly amount the guest will pay. Moxie Girl actually sees the most damage to homes when guests stay over 30 days because they really start to LIVE in the home.
Something is Definitely Better than Nothing!
To illustrate what busy vacation rental homes in the Phoenix area CAN do in the summer, let’s look at the 2018 summer season stats for three properties belonging to Moxie Girl clients. Please note that all three properties are professionally managed by local property managers – it really helps to specifically “tuned-in” to Phoenix summer vacation rental market.
Remember, NO bookings equals ZERO income for your vacation rental property. So, even if your rental home is only booked for close to half of the days in each summer month – and even at summer rental rates – that income will go a long way in covering the regular, monthly expenses that come with rental ownership. (Mortgage payments, HOA fees and utilities don’t go away, even if you do “close” your rental for the summer!)
Check out the number of nights BOOKED for each of these vacation rentals:
Be sure to check out our other blogs filled with even more helpful tips for a successful summer rental season!
Summer Vacation Rentals – Moxie Girl Debunks the Myths
Tips for a Successful Summer as a Vacation Rental Home Owner
Poolside Perfection – Chat with Chad Nikkel of Aquaman Pools
5 Sizzling Summer Tips for Vacation Rentals with Pools
Moxie Girl would love to be YOUR vacation rental specialist – just click for a FREE CONSULTATION!
As a vacation rental home owner in the Phoenix area, Moxie Girl knows you face a lot of competition for bookings. With hundreds of choices, potential guests are not only looking at pricing and availability – they are also looking for a great experience. We’ve all heard the saying “Little things mean a lot,” and it’s true – those “little things” can really enhance a vacation stay. With minor effort and little to no extra expense, here are some things you can do to let your guests know you have them in mind!
A nice and concise printed welcome letter with vital information is always useful. The property WI-FI password should always be prominent. Other points to include: Property address (in case of emergency), door/lockbox codes and instructions, any info needed to operate cable or satellite television/entertainment systems and check- in/check-out times. Consider laminating your letter or placing it in a tabletop display stand to protect it for re-use, and don’t forget to update information as necessary!
Especially if they are new to the area, your vacation rental home guests may also appreciate a small, orderly display of promo material from nearby restaurants or attractions. Moxie Girl has clients who also place bottled water and/or a bottle of wine, and packaged snacks to welcome guests.
2.Pillows, Bedding and Towels…Oh, My!
Attractive placement of decorative pillows and throws in your vacation rental home help to make a great first impression, but be sure to check ALL fabric surfaces for lint, hair and other debris! A lint roller from the dollar store will make quick work of this task.
Bedding and decorative pillow arrangement options are nearly endless! Here are pics of a few looks we love here at Moxie Girl:
There are also a variety of ways to fold (and hang) your bathroom linens – different folds may just “fit better” on the towel rack or in the cabinet. It’s important that you pick a fold that looks nice and works with your space, and it’s even more important to BE CONSISTENT to maintain an orderly and attractive appearance.
3.Tissue Flowers and Paper Points
To give your bathrooms a crisp and professional finish, fold the end square of your spindled toilet tissue into a point. Also, a full (or at least almost full) roll of toilet tissue on the spindle makes a considerably nicer presentation than a half-empty (or less) roll. You can always take partial rolls home for your personal use. Take this idea into the kitchen and use a nice, clean fold-over on your paper towel roll, too!
If you provide tissues for your guests – which is already a nice touch – add an even nicer touch by using 3-5 tissues layered together to make a flower to tuck into the top each box. Fancy!
4.Houston, We Have a Problem!
Your guest’s “emergency” may be your opportunity to shine. Think how thankful you’d be as a guest, if you needed any of the following items and actually found it, easily, in the vacation home you’ve rented!
A basic first-aid kit is ALWAYS a good idea – store it where it will be easily found if needed. A bathroom cabinet that holds extra rolls of toilet paper may be a good choice.
On one trip or another, we’ve all experienced the realization that we forgot to pack a true necessity. Often it’s a toothbrush, toothpaste or tampons – so why not have a (very) small supply tucked away to tide your guests over until they can get to the store? A mini sewing kit could save the day for the guest who just lost a button while getting ready to go out on the town.
Always check these items between guests to ensure they are clean and complete for your next arrival.
Implementing any or all of the ideas we’ve suggested so far will help impress your guests and let them know you care. If you’re willing to go a little bit further, you might consider placing mints on bed pillows for your guests’ first night. How about providing hotel-style bath amenities to make your guests feel special? Shampoo, conditioner and body wash may be purchased by the case, and sets of product can be attractively arranged between guest stays to provide a more hotel-like experience. Individually packaged make-up remover wipes are popular with the ladies and can certainly help you avoid laundry problems!
If you haven’t already, get busy adding the little things that will let your guests know you care! At Moxie Girl, we are experts in the vacation rental home field. We want your guests not only to return, but also recommend your vacation rental home to others.
Keep an eye on our Moxie blog for more helpful tips about setting up, cleaning and operating your vacation rental home and give us a call if you’d rather let Moxie handle the job for you! If you have a vacation rental that you’d like some help with, contact us today to get a quote for vacation rental cleaning services in Phoenix and the surrounding areas.