Posts Tagged ‘successful airbnb’
A (Very) Brief History of Labor Day
Many of us are conditioned to know we get the day off, but what IS Labor Day, anyway? According to the official U.S. Department of Labor website, Labor Day has been celebrated as a National holiday each first Monday in September, since 1894! Labor Day is the creation of the labor movement and is intended to be an annual tribute to the contributions workers have made to the strength, prosperity, and well-being of our country.
Labor unions, which first appeared in the late 18th century, grew prominent and vocal, organizing strikes and rallies to protest the horrific working conditions which existed for both adults and children at the height of the Industrial Revolution. Unfortunately, many of these events turned violent, but the protests DID lead to change and for that, we can all be thankful to those who fought.
Labor Day, aka The End of Summer
Living in Phoenix the thermometer clearly tells us that summer’s end is NOT Labor Day, but we’ll still celebrate of course! Labor Day has become synonymous with swim parties and barbeques with family and friends – even long-weekend road-trips!
And those road-trippers will need places to stay…we’re looking at you, vacation rental homeowners! Increase your chances of picking up those end-of-summer bookings – check out our Moxie blog, “Road Trips and Your Vacation Rental Home”!
If you happen to be on the planning end of a Labor Day party, Moxie Girl is here to help with our “Fun and Functional Summer Party Tips” blog, too!
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Moxie Girl has become a leader in the vacation rental home care industry in Phoenix, servicing well over 100 vacation rental properties of all sizes, Valley-wide. With our vast experience, Moxie Girl knows what it takes to make your vacation rental home the very best it can be and we are just as interested in the success of your property as you are! Click here for a FREE CONSULTATION!
Ready or not, summer is on the way! If you’re a vacation rental home owner there are definitely more than a few things to think about. Summer in the Valley of the Sun does bring some special needs…
Dry or Not, It’s Still HOT!
First and foremost on everyone’s minds in summer here in the Phoenix area is air conditioning! Most people – especially those visiting from cooler climates – would find Phoenix absolutely uninhabitable at it’s natural temperature.
If you haven’t scheduled an annual maintenance service for your vacation rental home, it should be first on your to-do list today! There are oodles of heating and cooling service companies in the Valley, but even the biggest and the best of them are booked solid days – even weeks – in advance.
Regular maintenance of your cooling unit keeps it operating at its most efficient and can identify issues before they become emergencies, extending its life, overall. Extremely important, too, is changing the air return filters in your vacation rental home at least every month. A few crazy haboobs can really gunk up a filter!
For more tips on making your vacation rental home and systems safer and more efficient, check out our blog, “How to Prepare Your Phoenix Vacation Rental for Summer.”
Your Vacation Rental Home Oasis
If your vacation rental property boasts a private swimming pool and/or spa, you probably realize those features have their own set of challenges, year-round. But a vacation rental home with a pool is likely to be considered much more desirable by potential guests, especially in the Phoenix summer, so that’s a plus!
As a vacation rental home owner, hiring a professional pool maintenance service can reduce your headaches tremendously.
Moxie Girl has posted a plethora of tips regarding your vacation rental home pool! Check them out here:
5 Sizzling Summer Tips for Vacation Rental Home with Pools
Pool Perfection – Fireside Chat with Chad Nikkel of Aquaman Pools
Towel, Please
Summer laundry, believe it or not, can bring some special challenges as well – more so if your vacation rental home has a pool or spa, private or community property. As we’ve previously noted (see our blog, “Laundry 101 for Vacation Rental Homes”) if you’ve got a pool, you NEED pool towels! You’ll also need to make sure they are visible and convenient to your guests.
We’ve also mentioned previously that it’s a great idea to provide your vacation rental guests with disposable make-up removing wipes. Guests tend to take advantage of “amenities” and a few pennies spent making disposable wipes available can really save your linens in the long run.
Since it’s summer, you may also want to consider providing larger, disposable body wipes for your guests to remove self-tanning and bronzing products. If you think a little mascara on a pillowcaseis a problem, just wait until you see what a body or two covered with sparkly bronzer can do to a whole set of towels and sheets! I have and it’s devastating.
Summer Fresh
Changing out a few decorative items in and around your vacation rental home can really give it a fresh look for the season. Summer is also a great time to visit your own vacation rental property and see firsthand what may need updating or repair. Read our blogs for some Moxie Girl thoughts on these subjects. (Yes, we know it says refresh for spring, but you can refresh for any season!)
Visiting Your Own Vacation Rental Home?
Refresh Your Vacation Rental for Spring
Could Your Vacation Rental Property Use a Vacation Rental Specialist?
Moxie Girl has a stellar reputation in Phoenix area vacation rental home care! Find out how to make our caring team YOUR caring team – a FREE CONSULTATION is just a click away!
Summer is upon us here in The Valley and if you own a vacation rental home in the Phoenix area, you may think business is a goner until September or so. Some vacation rental home owners even go as far as to “close” their rental properties until the end of summer. Big mistake! For more on those particular subjects, check out these informative Moxie blogs: “Summer Vacation Rentals – Moxie Girl Debunks the Myths” and “Boosting Summer Vacation Rental Bookings”!
While it may not seem as popular during the summer months, there are still plenty of bookings to be had by making your vacation rental home more available to road-trippers! Phoenix is a frequent stop for those traveling to the Grand Canyon and other National parks, San Diego and lots of summer music festivals and other events in the Southwestern U.S. – even Puerto Penasco (Rocky Point) Mexico.
Competitive Pricing
As we highlighted in our ‘Boosting Summer Vacation Rental Bookings,” you will most likely need to make some adjustments to your pricing during the hot, humid months. Most of the best resorts in the Phoenix area offer their rooms at rock-bottom prices in the summer, because, well, they figured out long ago that’s the way to drive your business in the “off” season – and something is definitely better than nothing.
Look at the competition around the location of your vacation rental home and aim to keep your prices in check, keeping in mind these fancy resorts are also probably sweetening their deals with “packages” that you just may not be able to offer. Yes, we know it seems heart-breaking to list your stunning vacation rental at less than half of it’s winter value, but again, something is definitely better than nothing – and you have expenses pertaining to your rental property all year long.
Increased Accessibility
Moxie Girl works with many vacation rental homes that have a 2-night minimum stay required and don’t usually offer last minute bookings. During the busy season, when throngs of visitors are making Phoenix their vacation destination, those policies are pretty standard and certainly don’t tend to deter bookings. But summer is a different animal – especially if you want to attract those road-trippers!
When an overnight in Phoenix is just a stop on the way to Disneyland, most folks are ready to roll first thing in the morning – having no intention of being here any longer than necessary, so a 2-night minimum may indeed have your potential guest scrolling on to the next AirBnb listing. It’s a good idea to, at the very least, lift your 2-night minimum Monday-Thursday nights since this is what the road-trippers will probably be most interested in anyway.
Since one-night-only road-trippers most likely want to get on their way in the early morning, you’ll generally have a few more hours to turn your vacation rental home than you normally would, which makes taking those last-minute bookings even easier!
Need Help with Your Vacation Rental Home?
Moxie Girl is the Valley’s vacation rental specialist! Our main focus is vacation rental properties of all sizes, throughout the Phoenix area. Our clients enjoy more stress-free living with Moxie Girl handling their between-guest turns – even same-day! Find out what we can do for you – just click for a FREE CONSULTATION.
As a vacation rental home owner, you know that bad reviews of your property can be expensive. Seeing anything less than a positive review (especially if it’s recent) will cause many potential guests to keep on scrolling! No matter how fantastic your vacation rental is there will always be complaints, but here are some common ones that can quite easily be avoided.
“Property Not as Described”
No one likes unpleasant surprises! When listing (and photographing) your vacation rental, be honest about all aspects of your property. Of course you’ll want to showcase the fabulous – whether it’s the view, the pool, a grand garden bathtub…even nearby attractions! But you’ll also want to be sure your guests are prepared for other, not-so-great realities, if they do indeed exist.
Be thoughtful with your descriptions. Even some flaws may be turned into selling points for the right crowd. For example…let’s say you have a gorgeous vacation rental with loads of amenities…but it’s down the street from an outdoor motorcycle testing facility that “revs up” at the crack of dawn five days a week.
You can play up every single amazing feature on your property, but neglect to mention the fact that the motorcycle testing facility WILL be your alarm clock on the weekdays, and you’re definitely going to garner some guest complaints – and many of those WILL turn into bad reviews on your rental platform. But, if accurately described…
“Early rising thrill-seekers – this is for you! A stunning 2Bed/2Bath condo, beautifully decorated and upgraded to absolute luxury, in a gorgeous Arizona desert setting! Monday through Friday, start your day with the thrilling sounds of the world’s most technologically advanced motorcycles being tested at the nearby Xtreme Wheels facility. (The facility also offers free public tours and test rides, 7 days a week!) Evenings are quiet and minimal light in the area makes it perfect for sunsets and stargazing from the relaxing hot tub overlooking the Valley!”
“Uncomfortable Beds”
When you are charging people to stay overnight, they will absolutely expect a comfortable sleep! Don’t go cheap on beds and bedding. In fact, if you’re going to “splurge” on anything in your vacation rental home, make it the mattresses and linens!
Quality bedding will not only leave your guests feeling pampered, but it also makes financial sense. Higher-end linens tend to be more durable. Linens used in vacation rentals are going to be laundered considerably more often than in your average household. Do you really want to be replacing sheets every two months?
“Amenities/Expected Provisions Lacking”
Competitiveness in the vacation rental home market (especially in the Phoenix area) has led to increased expectations. Many guests may just assume they’ll find the same type of amenities they’d find in a hotel – body-care products, tissues, etc.- PLUS the basics they’d find at home, such as dishes, cookware…you know, “the basics”.
Your vacation rental listing should clearly state what is provided for guests and make sure the property is adequately stocked for the duration of your guests’ stay. Especially important: toilet paper and trash bags! Moxie Girl has published some great tips for stocking your vacation rental home in our blogs “How to Set Up A Vacation Rental Home Kitchen” and “Laundry 101 for Vacation Rental Homes” too!
“Non-Functioning Systems/Equipment”
Imagine arriving for your stay at a vacation rental home having eagerly anticipated a nice visit to the hot tub with a nice pinot noir, only to find that the hot tub “with the relaxing, spectacular view” OBVIOUSLY hasn’t been maintained or tested any time in recent history. Sad face. Then ANGRY face. Then, aggressive dialing of the phone. You really don’t want THAT phone call on a Friday night, do you?
Regular testing and maintenance of all home systems and appliances is a must if you expect your vacation rental property to be a success. Issues you might just ignore or “work around” in your own home aren’t acceptable for a paying guest to deal with. A great way to stay in touch with the condition of your vacation rental property is to actually stay there yourself. Use our blog “Visiting Your Own Vacation Rental Home?” as a guide!
“Access Issues”
One of the most frustrating things a guest can experience is difficulty accessing the vacation rental home and associated amenities. After each guest departure, all keypad and lock boxes should be checked for function, and any keys accounted for. Be sure your guests have current codes to access anything they’ve been made to understand is available to them – including WiFi, community pools and laundry rooms!
“Tired and Worn-Looking”
Many things contribute to the overall appearance of your vacation rental home, including everything from like linens and cookware, to larger items such as furniture and window coverings. Replacing items costs less in the long run than bad reviews. Consider updating and replacing items BEFORE they start to look shabby. (Use our blog, “Refresh Your Vacation Rental Home for Spring” for some quick tips – they can be applied to any time of year!)
“Cleanliness”
Cleanliness in a vacation rental should never be an option. Your guests should feel as though they are entering a space which has been prepared with them in mind. NO ONE is expecting any “ewwwww” moments – especially when they should’ve been easily caught by the cleaning crew well before check-in time. Our blog “Review Killers” points out some common cleaning “misses” you should definitely be aware of!
In Summary…
There’s a lot you, as the vacation rental home owner, can do to not only avoid complaints but garner great reviews! Being proactive in maintenance, seasonal “refreshes” and cleanings keeps your property continually looking and feeling its most appealing to your guests.
If you’re a vacation rental home owner in the Phoenix Metro area and interested to know how Moxie Girl can help your property shine, click for a FREE CONSULTATION!
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